How do I book a party?

Please complete the Party Inquiry Form. We will contact you within 24 hours to discuss your requested event date and theme availability. We will then send a proposal via email. A $50 deposit is collected at the time of booking which will go towards the total event cost. Full payment will be due 10 days before the party. We recommend booking 4-6 weeks before your event for maximum availability.

A booking is confirmed once:

1) The Terms and Conditions have been read and agreed to.

2) $50 deposit is paid.

What form of payment do you accept?

At this time we will be accepting Venmo, cash, and credit.

What is your cancellation policy?

We realize things come up and will work hard to reschedule your event, however, scheduling is subject to availability. 

• Cancellations made ten (10) days prior to the party will receive a full refund of deposit paid. 

• Cancellations made less than ten (10) days prior to the party will not receive refund; however, any funds paid to-date may be applied to the cost of another party if held within ninety (90) days of the original party date. 

•  If you are canceling your event within 24 hours of your scheduled delivery time (for ANY reason- including sickness, family emergency, etc.), your full payment, minus a $50 rescheduling fee, may be used as a credit towards a new event within ninety (90) days of your original event date. Events may only be rescheduled once the $50 rescheduling fee is paid. 

• In the case of rescheduling due to inclement weather, rescheduling fee will be waived.

Is there a delivery fee?

Delivery is included within a 20 mile radius of Baldwinsville, NY. Travel outside of the 20 mile radius will incur an additional fee. Please contact us to discuss.

How much space do I need?

Each tent setup would need enough space for a twin air mattress (Dimensions 39in x 75in x 10in). Based on the measurements of your space, we can we can work with you to design the best configuration for your event, whether it be aisles, a semicircle or a line up.

What are the venue requirements?

We require a smoke-free and clean vacuumed space for set up. All furniture must be moved by you prior to our arrival. We are not permitted to move any furniture. The tent area must also be pet free for the duration of the rental period due to possible allergies and to prevent any damage to our equipment.

How much time do I have with the tents?

The rental time is for one night. If you would like to extend your rental for an extra night, you can do so at booking for an additional charge of $20 per tent per night.

I typically arrive to set up for your party 1-2 hours before your event. The next day pick up window is from 9:00-1:00. We are more than happy to work with you to accommodate your scheduling needs based on availability.

What ages do you recommend?

We recommend tents for ages 4 and up. Babies and children under 2 should not be near or in the tent area for safety purposes.

Are pillows and blankets provided?

Blankets and decorative throw pillows are provided. Guests should bring their own sleeping pillows and additional blankets during colder months.

How are the linens and pillows cleaned?

We take sanitization very seriously. All linens are laundered in hypo-allergenic, plant based, antibacterial detergent after each use, regardless of whether they were slept on. All materials are disinfected after each party.

How many children are allowed to sleep per tent?

Due to safety reasons, only one child is permitted per tent.

Are food and beverages permitted inside the tents?

I think snacks and sleepovers are a must! Light snacks such as popcorn, pretzels for example are okay inside the text area. Clear liquids too. Please refrain from eating or drinking sticky, dark colored foods and drinks that could stain the blankets, sheets, pillows or tents. The hirer will be responsible for the cleaning fees and/or replacing any items damaged beyond repair.